Privacy Policy

Contact Details

This website is operated by Creating Health Hub and we are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us. Our contact details are;

Name: Creating Health Hub

Email: info@creating-health.org.uk

Website: https://creating-health.org.uk

This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting https://creating-health.org.uk you are accepting and consenting to the practices described in this policy.

Types of information we may collect from you

We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form or any application for membership. The information you give us may include your name, address, e-mail address and phone number, 

Information our website automatically collects about you. With regard to each of your visits to our website we may automatically collect information including the following:

  • Technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
  • Information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

Cookies

Our website may use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

How we may use the information we collect

We use the information in the following ways:

Information you supply to us. We will use this information:

  • to provide you with information about our services

Information we automatically collect about you. We will use this information:

  • to administer our site including troubleshooting and statistical purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • security and debugging as part of our efforts to keep our site safe and secure.

This information is collected anonymously and is not linked to information that identifies you as an individual. Any information you do supply to us, such as emails, will only be retained for so long as it is necessary to respond back to you and fulfil the stated purpose of the communication.

Disclosure of your information

Any information you provide to us will either be emailed directly to us or may be stored on a secure server by our trusted third party website and hosting provider to facilitate the running and management of this website. That information is kept secure and only processed in the manner we instruct them to. They cannot access, provide, rectify or delete any data that they store on our behalf without permission.

We do not rent, sell or share personal information about you with other people or non-affiliated companies. 

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Third party links

Our site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Your Data Protection Rights

Access to your personal data

You have the right to ask us for copies of your personal information.

Rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete your personal information if you think it is inaccurate.

Erasure

You have the right to ask us to erase your personal information in certain circumstances.

Restriction of processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Objection to processing

You have the right to object to us processing your personal information in certain circumstances.

Portability

You have the right to request that we transfer your personal information to another organisation, or to you, in certain circumstances.

These rights regarding your personal information are known as “Subject Access Rights” and may be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to info@creating-health.org.uk. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal information that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Complaints

If you have any concerns about our use of your personal information, you can make a complaint to us at info@creating-health.org.ukreating-health.org.uk

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:

Creating Health Address

 

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@creating-health.org.ukreating-health.org.uk